EMERSON CLIMATE TECHNOLOGIES™ CERTIFIES 19 REFRIGERATION ENGINEERING LAB TECHNICIANS ACCORDING TO NATE STANDARDS
Site now has largest concentration of certified engineering lab technicians in Midwest
ST LOUIS, February 15, 2006 – Emerson Climate Technologies, a business of Emerson (NYSE: EMR) today announced that 19 of its Copeland refrigeration engineering laboratory technicians have been certified according to North American Technician Excellence (NATE) standards for commercial air conditioning. Located in Copeland’s headquarters in Sidney, Ohio, they represent the Midwest’s largest concentration of NATE-certified engineering lab technicians.
According to Warren Beeton, vice president of refrigeration engineering for Copeland, the certification program will better help Emerson Climate Technologies understand the technical issues contractors and service technicians face in the field. “Emerson Climate Technologies is dedicated to providing the highest levels of engineering excellence for the products we develop,” Beeton said. “The initiative to have our lab technicians certified according to NATE standards resulted from this commitment, and our desire to better meet the needs of our customers.”
To prepare for the NATE certification exam, the entire Copeland refrigeration engineering lab underwent months of training to get up-to-speed on new information, systems and testing standards. The lab technicians also underwent the Industry Competency Exam (ICE) to help with their preparation. Rich Rose, the assembly and inspection supervisor for Copeland’s refrigeration engineering division, developed the curriculum and led the training.
“When we began in January 2005, we committed our time and resources to educating and training our technicians so that they could see first-hand what our customers experience in the field,” said Rose. “We purchased the recommended training materials from ARI and set aside an hour and a half each week for nine months to help prepare for the exam.”
The certification program at Copeland is part of an Emerson-wide initiative to develop technologies that will continue to move the HVACR industry forward. It was designed help lab technicians – some of whom have been out of the field for many years – understand how future products and technologies may be needed and used in the field.
Carl Smith, director of marketing and public relations for NATE, stated that a growing number of manufacturers are choosing to have their technicians certified against NATE standards. ”Having certified technicians in key positions within their organizations is something that many major manufacturers are taking seriously. They are making a concentrated effort to have their in-house technicians certified against NATE standards,” Smith said. “It is an important next step to have informed, knowledgeable people in place to answer questions, make design recommendations and understand the needs of the technician in the field. This is a tremendous effort by Emerson Climate Technologies and a great indication of what is to come for the future of our industry.”
Two-thirds of Copeland Refrigeration Engineering Laboratory Technicians have earned ICE certification and 40% have earned NATE certification. Copeland plans to continue its certification process by having engineering technicians take the commercial refrigeration section of the NATE test when it becomes available. The company also plans to support technicians’ recertification every five years. For more information on NATE certification requirements, please visit NATEx.org.
About Emerson
Emerson (NYSE: EMR), based in St. Louis, is a global leader in bringing technology and engineering together to provide innovative solutions to customers through its network power, process management, industrial automation, climate technologies, and appliance and tools businesses. Sales in fiscal 2005 were $17.3 billion. For more information, visit GoToEmerson.com.
About Emerson Climate Technologies
Emerson Climate Technologies, a business of Emerson, is the world’s leading provider of heating, ventilation, air conditioning and refrigeration solutions for residential, industrial and commercial applications. The group combines best-in-class technology with proven engineering, design, distribution, educational and monitoring services to provide customized, integrated climate-control solutions for customers worldwide. Emerson Climate Technologies’ innovative solutions, which include industry-leading brands such as Copeland Scroll™ and White-Rodgers, improve human comfort, safeguard food and protect the environment. For more information, visit EmersonClimate.com.
About Copeland Corporation
Copeland Corporation, part of Emerson Climate Technologies, is the world’s leading compressor manufacturer, offering more than 10,000 compressor models in a full range of technologies, including scroll, reciprocation and screw compressor designs. A pioneer in the HVACR industry, the company led the introduction of scroll technology to the marketplace. Today, more than 50 million Copeland Scroll™ compressors are installed in residential and commercial air conditioning and commercial refrigeration systems around the world. Copeland is headquartered in Sidney, Ohio. For more information, visit copeland-corp.com.
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